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Conflict Resolution

Churches and staff are encouraged to call when minor problems and misunderstandings occur. Many times these concerns can be resolved with telephone consultations or a single visit with staff or the church representatives. Every effort should be made to resolve the issue as quickly as possible before it spreads to the church body.

Serious Problems

The minister or official church representative should contact the director. The mediation process is explained briefly by telephone. If the church wishes to proceed further, the following steps are taken.

If we can assist your association or church, or if you have a question, please contact our department at 1-800-748-1651 or 601-968-3800 or by e-mail